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At My Online Bazar, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward and hassle-free refund policy. Please read our refund policy below to understand how to return items and receive a refund. Eligibility for Refunds Return Window: You may request a refund within 03 days from the date of receipt of your order. After this period, we regret that we cannot offer a refund. Condition of Items: To be eligible for a refund, items must be returned in their original condition, unused, and with all tags and packaging intact. Products that are damaged, worn, or missing tags will not be eligible for a refund. How to Request a Refund Initiate a Return: To start the return process, please contact our customer service team at info@myonlinebazar.pk with your order number and reason for the return. Return Shipping: If the return is due to a change of mind, you will be responsible for the return shipping costs. Pack the Item: Carefully pack the item in its original packaging, including all tags and accessories. Send the Return: Ship the item to the address provided by our customer service team. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item. Processing Refunds Inspection: Once we receive your returned item, it will be inspected to ensure it meets the return conditions. Refund Issuance: Refunds will be processed within 10-15 business days of receipt and inspection of the returned item. The refund will be issued to the original payment method. Please note that it may take additional time for the refund to reflect in your account, depending on your payment provider. NOTE: No refunds are applicable on the SALE items.